COVID-19 Engagement Plan

(Updated June 2021)

The COVID-19 pandemic is constantly evolving, requiring us to remain vigilant. Our Engagement Plan is to keep Team Members, Clients and Communities safe. Our guiding principle is to follow National and State/Territory Government health orders and advice, and under that to respect community preferences.

The Engagement Plan addresses work related travel, meetings and basic health measures to prevent the spread of COVID-19. The Engagement Plan is managed and monitored by the Many Rivers Executive Team.

How are we implementing the COVID-19 Client and Community Engagement Plan?

TEAM MEMBER, CLIENT AND COMMUNITY WELLBEING

• Team Members are required to stay at home if they feel unwell and to notify their Team Leader as soon as possible;
• Team Members who feel unwell with respiratory symptoms or fever or who had contact with a confirmed COVID-19 case are required to get tested, in line with Government guidelines, and to stay at home until a negative test result is received;
• No face-to-face Client, Community, Referrer or Internal meetings are permitted if there has been contact with a confirmed case of COVID-19 or when a COVID-19 test result is pending;
• Many Rivers continues to operate a flexible “work from home” approach to enable Team Members to manage their work priorities;
• Team Members are required to contact Clients, Communities and Referrers ahead of visits to check on general wellbeing, confirming they accept visits and to check if any specific health advice or instructions are in place in their region or community;
• Face-to-face meetings with Clients, Communities or Referrers will be arranged if this is required, telephone or video meetings remain preferred where practical;
• All meetings are to be run efficiently with meeting time and attendance guided by business requirements set in meeting agendas; and
• Where accommodation is required, Team Members are asked to review and understand all measures related to COVD-19 management in place for that

PHYSICAL DISTANCING

• Team Members are required to follow Government social distancing guidelines;
• The meeting organiser is required to review and manage the meeting to adhere to the applicable State and Territory COVID-19 restrictions for gatherings, activities and businesses using https://www.healthdirect.gov.au/covid19-restriction-checker; and
• Where possible face-to-face meetings should take place in well-ventilated, public

HYGIENE AND CLEANING

• Many Rivers’ vehicles must be kept clean and equipped with hand sanitiser;
• If travelling via another form of transport, the transport provider’s requirements need to be observed and followed;
• Team Members are to sanitise hands on arrival and departure of any Client, Community, Referrer and/or Internal Meeting; and
• Where shared offices are used workstations and any shared equipment need to be wiped down with antiseptic wipes before and after

RECORD KEEPING

• Team Members are required to use the COVID-19 “Check-In” apps in all the States and Territories where Many Rivers work is being
• Team Members must advise their Team Leader immediately if:
  • they have come into contact with a confirmed case of COVID-19;
  • have been tested for COVID-19; and/or
  • they have contracted COVID-19;
• Team Leaders must advise the CEO or Head of Organisational & People Development of any above notifications; and
• Team Leaders must remain up-to-date on State and Territory health orders and advice applicable to where their Team Members

Key Resources

1. Primary Care – Central Patient COVID-19 Triage Hotline –1800 020 080
2. Safework Australia
3. National Indigenous Australians Agency (NIAA)
4. Australia Government
5. Northern Territory Government
6. Queensland Government Health
7. NSW Government
8. Victoria Government
9. Government of South Australia
10. Tasmania Government
11. Westerna Australia Government